LEADNAV Privacy Policy

Effective Date: October 1 2026

At LEADNAV Systems LLC, we respect your privacy. We make our living by providing a professional GPS platform and custom hardware solutions — not by selling or trading your data.

We only use your information to:

  • Process and fulfill hardware orders placed through our Shopify store

  • Handle secure payments through trusted providers (Apple, Shopify, PayPal, banks, carriers)

  • Arrange shipping and delivery of hardware purchases

  • Operate app-specific features such as Group Tracking, LN-Iridium satellite services, and GPS file management

  • Comply with legal and security requirements

We do not sell, rent, or trade your personal information.

This Privacy Policy applies to:

  • Our websites (leadnavgps.com and leadnavsupply.com)

  • The LEADNAV GPS mobile application

Personal Information We Collect

We may collect personal information in the following contexts:

  • App purchases & subscriptions

    Purchases of the LEADNAV GPS app and in-app subscriptions are processed through Apple’s App Store. LEADNAV Systems LLC does not directly collect or store your payment card information for app purchases. Refunds and cancellations must be managed through Apple.

  • Hardware purchases

    When ordering through our Shopify store, we collect your name, address, email, and shipping details to fulfill your order.

  • Group Tracking.

When you turn on Group Tracking, your device sends its precise location, your chosen device name, and a random device token to our servers, which run on Cloudflare. We use this only to show your position to the teammates you have joined. Positions are kept for 30 days and then deleted. Location is never used for advertising and is never shared with anyone outside the teams you join.

  • Team Comms.

When you send a voice message, the recording is uploaded to our Cloudflare servers and delivered to your teammates. Cloudflare's speech-to-text service turns it into text so your team can read it. We keep the recording for 7 days and the text for 30 days, then delete both. Messages are only ever delivered to members of the team you sent them to. We also record which language the speech-to-text service detected, so we can improve how the service handles each language.

  • Mic Reports.

The Waypoint Mic can type the names you dictate. If it hears a word wrong and you correct it, the app keeps the pair, what it heard and what you saved, on your device. Nothing is sent unless you open Mic Report and tap Send. What is sent is text only: the two phrases, how many times it happened, and when. No audio, no location, no device name or identifier. We review these pairs and may add fixes to a shared word list that every user's app can download. That word list is public: anyone can read it, so we never add anything that could identify a person or a place. Reports we do not use are deleted after 30 days.

  • Who can see this information.

LEADNAV staff have technical access to these servers. We do not monitor your messages or your location history. We may look at individual records when we are fixing a problem with the service or investigating abuse, and only as far as the problem requires.

  • Your choices.

Group Tracking, Team Comms, and the Waypoint Mic are off until you turn them on. You can leave a team at any time, and you can delete your device's comms identity from Settings, which removes you from every team.

  • Service providers.

Cloudflare, Inc. stores and relays this information and provides the speech-to-text service. It processes the data only on our behalf.

  • GPS files generated in the app

    Any maps, tracks, routes, or GPS files you create or import in the LEADNAV GPS app remain your property. These files are stored locally on your device unless you choose to share them. LEADNAV does not collect, sell, or use your files.

  • LN-Iridium satellite services

    If you subscribe to LN-Iridium services, we collect billing information to manage your subscription.

  • Website use

    When visiting our websites, we may collect technical information such as browser type, operating system, IP address, and usage statistics through cookies or analytics.

  • Support requests

    When you email or contact us, we collect the information you provide (such as name, email, account info, or device model) to resolve your issue.

How We Use Your Information

We use the information we collect only to:

  • Provide and improve our services

  • Fulfill hardware orders and arrange shipping

  • Support app subscriptions and features

  • Authenticate and secure accounts

  • Respond to support inquiries

  • Maintain and improve app functionality (such as Group Tracking and GPS file handling)

  • Comply with legal obligations (fraud prevention, disputes, chargebacks)

Sharing Information

We only share your information with:

  • Apple App Store (for app purchases/subscriptions)

  • Shopify and payment processors (for hardware orders)

  • Shipping carriers (for hardware delivery)

  • Cloudflare, Inc. (for Group Tracking positions, Team Comms voice messages and transcripts, and speech-to-text)

  • Satellite service partners (for LN-Iridium subscriptions)

  • Legal authorities if required by law

We do not sell or trade your data.

Security & Retention

We follow industry standards to protect your information.

  • App Store and Shopify payments are encrypted during transmission.

  • Location data for Group Tracking is secured and only visible to the contacts you choose.

  • GPS files remain on your device unless you share them.

  • We retain information only as long as necessary to provide services, comply with law, or resolve disputes.

Children’s Privacy

Our services are not intended for children under 14. We do not knowingly collect personal data from children. If you believe a child has provided us with information, please contact us for deletion.

Your Rights

Depending on your location (for example, California or the European Union), you may have rights to:

  • Access, correct, or delete your personal data

  • Restrict or object to processing

  • Request portability of your data

  • Opt out of targeted advertising or data sharing

To exercise these rights, contact us at headquarters@leadnavsystems.com.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

LEADNAV Systems LLC

257 Caratoke Hwy, Ste D

Moyock, NC 27958, USA

Email: headquarters@leadnavsystems.com